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The Government secured the re-introduction of Free Calls and Bonuses as Mobile Tariffs slightly go up

The Government secured the re-introduction of Free Calls and Bonuses as Mobile Tariffs slightly go up

The Government has engaged Mobile Operators to ensure a people-centered tariff adjustment system is implemented.

The government's interventions to cater to the people of Sierra Leone are as follows:


1. Delayed Increase: Amidst rising inflation, gas, and electricity costs, the government successfully postponed voice and data tariff hikes, easing the burden on citizens.

2. Quality Investment: The government insisted on quality improvements before any increase. Africell and Orange (covering 97% of the market) introduced 5G technology, setting the stage for enhanced data services.

3. Bonuses Return: The government secured a commitment for the revival of free calls and bonuses alongside tariff adjustments, providing added value to users.

4. Job Security: Concerns about job cuts were addressed as the government secured a commitment from mobile companies to prevent mass layoffs.

5. Moderate Increases: Despite proposals for tariff hikes of over 100%, the government ensured that any increase would be kept below the 100% mark, safeguarding affordability.

6. Data Cost Relief: Recognizing the increased use of data for communication, the government negotiated for a data cost increase that is only half of the voice cost adjustment, easing the burden on young users.

7. Enhanced CSR: Mobile companies pledge greater investments in community initiatives and support for the Big 5 agenda, benefitting our society.

8. Championing the People's Needs: While tariff adjustments were long-expected, these concessions demonstrate the government's commitment to addressing citizens' concerns and championing their interests.

The Ministry of Communications, Technology, and Innovation and the National Telecommunications Authority(NatCA) are working closely to ensure the Country, the People, and the Mobile Companies get tripartite benefits.

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